IBM Off Campus Drive 2023 | Graduates can apply | Freshers | Sustainability Software Support Engineer | BE/ B.Tech/ B.Sc | 2019 – 2022 Batch | Ahmedabad
Company: IBM India Pvt. Ltd
IBM Off Campus Drive 2023 | Graduates can apply: International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
Company Website: www.ibm.com
Positions: Sustainability Software Support Engineer
Experience: Freshers (0 – 3 years)
Salary: Best in Industry
|IBM Off Campus Drive 2023 | Graduates can apply
|Ahmedabad – IN
Eligibility Criteria for IBM Off Campus Drive 2023 | Graduates can apply:
Basic environment, weather, meteorology or aviation knowledge will be a big plus
Remote problem determination skills in problem isolation, problem qualification and problem resolution
Ability to work independently and contribute to a team environment
Ability to work in a client facing environment.
Job Description for IBM Off Campus Drive 2023 | Graduates can apply :
Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Job Responsibilities for IBM Off Campus Drive 2023 | Graduates can apply :
0 – 3 years of experience
Customer facing role includes shifts / weekend rotations but no night shifts
Quick learner and ability to pick up new product on on-prem and cloud
5-day work week however needed to work on Saturday and Sunday (Saturday, Sunday will be working days and comp off will be given on another two weekdays)
Technical Support Professional will provide customer support to facilitate the delivery of products and internet-delivered services to clients, provide technical and application support on Environmental Intelligence Suite and the IBM Weather Business Solutions Aviation product family of software facilitate installation of applications, support customer support objectives and achieve on-going business objectives.
Provide telephone/email/ technical support to customers via problem determination and problem resolution of system and applications problems
Provide end users with application help and support
Open cases to implement repair of identified software failures and track to closure
Provide application support of software applications
Remotely support customer on use of product, troubleshooting skills to determine root cause of customer issue
Enter all call and problem activity into Call Tracking System through to problem resolution
Escalate in a timely fashion all qualified system and applications issues that cannot be resolved within the Help Desk and track to closure.
How to Apply for IBM Off Campus Drive 2023 | Graduates can apply?
Interested and eligible candidates can apply online by following the link.
Apply Link: Click Here
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