Freshworks Off Campus Drive 2023 – Experienced Level Job

By
Bulbul Shakya
-
Freshworks Recruitment Drive 2023
Source: https://www.freshworks.com/

Freshworks Off Campus Drive 2023

Company Name: Freshworks

Freshworks Off Campus Drive 2023:- The company is hiring candidates who have completed B.Com/BBA and are eligible for the position of Executive – Billing. For more such off-campus drives, internships, and free courses with certifications be updated on our website. https://mechomotive.com/

Job TitleFreshworks Off Campus Drive 2023
DescriptionWe are looking for an Executive – Subscriptions & Billing who will work cross-functionally across all members of the business to support Subscription Management and Invoicing Support to all customers of Freshworks
Work LocationChennai – INDIA
Employment TypeFULL TIME

Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales, and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.

The company’s products include Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, Freshmarketer, and Fresher.

Job Details for Freshworks Off Campus Drive 2023

  • Job role:- Executive – Billing
  • Qualification:- B.Com/BBA
  • Level:- Experienced
  • Job Location:- Chennai
  • Salary:- As per norms
  • Apply Mode:- Online
  • Total Vacancy:- Various

Job Description For Freshworks Off Campus Drive 2023

We are looking for an Executive – Subscriptions & Billing who will work cross-functionally across all members of the business to support Subscription Management and Invoicing Support to all customers of Freshworks.

About the team

The Subscription and Billing (S&B) team manages the activation and invoicing lifecycle of Freshworks Products. S&B Agents are expected to learn the product, agent, platform, and add-on billing SKUs ensure the right SKUs are set up for each subscription, add/amend subscriptions as per customer/AM/CSM requests in line with Sales Finance Policy, participate in projects under S&B to enhance Billing and other allied applications & ensure analysis of customer queries and resolve the issue promptly and appropriately.

Below are the job responsibilities:

  • Read / Review the contracts / SOF and generate invoices accurately and in a timely manner.
  • Follow up with Internal / External stakeholders on missing information
  • Respond to customer queries received via emails, phone calls, tickets, and other modes of
  • communication
  • Responsible for the month-on-month revenue generation by processing deals.
  • Assist the team in day-to-day activities from process and policy standpoints.
  • Provide best-in-class customer service with first-time-right resolution
  • Assist month-end and close activities for Financial Reporting/MIS

Skills Required For Freshworks Off Campus Drive 2023

  • 1 to 4 years of experience in Billing, O2C, or Finance related activities.Good communication skills (written and oral).
  • Working knowledge of MS Office products.
  • Knowledge & experience in related processes like Cash Applications, Collections, and MIS would be an advantage but not mandatory.
  • Skilled in negotiation & problem-solving
  • Willing to learn and open to working in a 24/7 operational environment with rotational shifts

Apply Now:- Click Here

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