Accenture Entry Level Recruitment  2021| Associates

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Source:https://www.accenture.com/

Accenture Entry Level Recruitment  2021| Associates (IT Helpdesk) | Hyderabad |

Accenture Entry Level Recruitment  2021: In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that’s anchor around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale.

You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

Accenture Entry Level Recruitment  2021:

Job TitleAccenture Entry Level Recruitment  2021
DescriptionAny Graduation
Work LocationHyderabad – IN
Employment TypeFULL TIME
  • Company Name:-Accenture
  • Job Position:-   Associate
  • Salary Package:-   As per the company standards

Detailed Eligibility:

  • Any Graduation.

Accenture Entry Level Recruitment  2021:

Job Description:

What would you do?

  • You will aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
  • will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
  • This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.

We are looking for individuals who have the following skillset

  • Problem-solving skills
  • Ability to work well in a team
  • Commitment to quality
  • Strong analytical skills
  • Written and verbal communication
  • Skill required: IT Help desk – Service Desk Non-Voice Support

Roles and Responsibilities

  • In this role, you are require to solve routine problems, largely through precedent and referral to general guidelines
  • Your primary interaction is within your team and your direct supervisor
  • You will given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work
  • Will need to well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
  • You will be working closely with project members to effectively deliver on the requirements
  • You will be an individual contributor as a part of a team with a predetermined focused scope of work

How to Apply For  Accenture Entry Level Recruitment  2021:

To Apply: Click here

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