Accenture Placement Drive 2024 For Freshers
Company Name: Accenture
Accenture Placement Drive 2024 For Freshers:- The company is hiring candidates who have completed Any Graduation and are eligible for the Application Tech Support Practitioner position. For more such off-campus drives, internships, and free courses with certifications be updated on our website. https://mechomotive.com/
| Job Title | Accenture Placement Drive 2024 For Freshers |
|---|---|
| Description | As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing support to clients, troubleshooting technical issues, and ensuring the smooth operation of the system or application |
| Work Location | Bengaluru – India |
| Employment Type | FULL TIME |
Accenture is a multinational management consulting, technology services, and outsourcing company. Its incorporated headquarters have been in Dublin, Ireland since September 1, 2009.
Accenture is a global management consulting, technology services, and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, our company collaborates with clients to help them become high-performance businesses and governments.
Job Details for Accenture Placement Drive 2024 For Freshers
- Job role:- Application Tech Support Practitioner
- Qualification:- Any Graduation
- Job Location:- Bengaluru
- Experience:- 0-2 year
- Salary:- Best in the industry
- Vacancy:- Various
- Apply Mode:- Online
Job Description for Accenture Placement Drive 2024 For Freshers
Project Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve supporting clients, troubleshooting technical issues, and ensuring the smooth operation of the system or application.
Roles & Responsibilities: – Expected to build knowledge and support the team. – Participate in Problem Solving discussions. – Provide support to clients and address their technical issues. – Troubleshoot system or application problems and provide timely resolutions. – Collaborate with cross-functional teams to ensure smooth operation of the system or application. – Document and maintain records of client issues and resolutions. – Stay updated with the latest product knowledge and industry trends. – Contribute to process improvement initiatives. – Assist in training new team members.
Professional & Technical Skills: – Must Have Skills: Proficiency in Service Desk Management. – Strong understanding of ITIL framework and incident management processes. – Experience in troubleshooting and resolving technical issues. – Excellent communication and interpersonal skills. – Good To Have Skills: Knowledge of IT service management tools. – Familiarity with remote support tools. – Ability to prioritize and manage multiple tasks. – Attention to detail and problem-solving abilities. Additional Information: – The candidate should have a minimum of 0-2 years of experience in Service Desk Management. – This position is based at our Bengaluru office. – A 15-year full-time education is required.
Apply Now:- Click Here
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