Cognizant Recruitment Drive 2024
Company Name:- Cognizant
Cognizant Recruitment Drive 2024:- The company is hiring candidates who have completed Graduate are eligible for the position of Graduate Trainee. For more such off-campus drives, internships, and free courses with certifications updated on our website-https://mechomotive.com
| Job Title | Cognizant Recruitment Drive 2024 |
|---|---|
| Description | IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscape of IT Service Desk has witnessed significant transformations due to technological advancements. Today, |
| Work Location | Bengaluru, Chennai, Kolkata – India |
| Employment Type | FULL TIME |
Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.). Over two-thirds of its employees are based in India. The company is listed in the NASDAQ-100 and the S&P 500 indices
Job Details for Cognizant Recruitment Drive 2024
- Job role:- Graduate Trainee
- Qualification:- Any Graduate
- Job Location:- Bengaluru, Chennai, Kolkata
- Batch:- 2023
- Experience Needed:– 0-1 year
- Salary:- Rs 4.5 LPA
- Vacancy:- Various
- Apply Mode:- Online
Job Description For Cognizant Recruitment Drive 2024
IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscape of IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chat bots to automate and streamline their support processes.
AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.
Location
Bengaluru, Chennai, Kolkata. Candidate must be flexible to relocate to any of these locations as per the business requirement & demand.
Eligibility
- 2023 batch of any 3-year Graduation program (UG full-time degree).
- Candidates having 50 % in X, XII, Diploma, or UG.
- Open to Indian nationals only.
- Being flexible to any work location, shift timing, and technology.
- The final Cognizant onboarding would be subject to satisfactory background verification.
- If PAN card is already available, ensure you have both your first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not match. If PAN card is not available, kindly do not proceed with the application registration
Key Responsibilities
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role expectations
- Associate should be client focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office.
Support available from Cognizant (post joining as Full Time Employee)
- Night shift allowance will be paid by the project.
- Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.
- Timely rewards and recognition for top performers.
If you are passionate about customer service, possess strong technical skills, and thrive in a fast-paced environment, then this role is for you.
Compensation Graduate Trainee – 2,52,000 LPA
Apply Link: Click Here
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