Concentrix Off Campus Drive 2023
Company Name: Concentrix
Concentrix Off Campus Drive 2023:- The company is hiring candidates who have completed BE/B.Tech/ME/M.Tech is eligible for the position of Analyst. For more such off-campus drives, internships, and free courses with certifications be updated on our website. https://mechomotive.com/
| Job Title | Concentrix Off Campus Drive 2023 |
|---|---|
| Description | The Analyst, of IT Operations, provides end-user support across the organization’s desktop, network, telephony, and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs |
| Work Location | Gurugram – India |
| Employment Type | FULL TIME |
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Every day, from more than 40 countries and across six continents, our staff delivers next-generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people
Job Details for Concentrix Off Campus Drive 2023
- Job role:- Analyst
- Qualification:- BE/B.Tech/ME/M.Tech
- Job Location:- Gurugram
- Experience:- 0 -2 years
- Salary:- As per company standards
- Vacancy:- Various
- Apply Mode:- Online
Job Description For Concentrix Off Campus Drive 2023
- The Analyst, of IT Operations, provides end-user support across the organization’s desktop, network, telephony, and application(s) environment.
- The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs.
- The position requires excellent communication skills, attention to detail, and problem-solving capabilities.
- This position also regularly exercises discretion and judgment to determine priorities, and appropriate action plans and is accountable from end to end to insure the on-premises network is up and running correctly
Skills Required For Concentrix Off Campus Drive 2023
- Active participation in Incident Management. In case of Sev1 incidents, validate from the production floor all the artifacts and extract details like Ping/Trace Route and initiate a troubleshooting session with all platforms to isolate the problem.
- Ensure completion/addition/modification of Backup is managed & monitored daily. Managing Tape inventory for Concentrix & Customer owned Tapes and moving them weekly to off-site locations. Catering to the restoration of data on requests received from Businesses.
- Supporting new Transitions on Image & Desktops Readiness.
- Ensuring all PCI, and HIPPA accounts are IT security compliant as per PCI, HIPPA, etc. guidelines.
- All security controls are implemented starting from Active Directory group policy deployment on all production desktops.
- BCP test for IT infrastructure, links/firewalls specific to all accounts. Performing failover tests for Firewall, Network, Servers AD/DNS/DHCP services, and PA & BA switch testing to ensure we are compliant with BCP guidelines and contractual obligations to the customer.
- Ensuring compliance & security for the site. Maintaining system compliance & audits as per COPC, ISO 27001, etc. standards & ensure 100% contract compliance.
- L2 support for all network, server & voice infrastructure for CNX and client-owned equipment as applicable.
- SSAE activity.
- PGP Desktops Validation, OU Users Policy Validation & Computer OU Policy validation.
- Tickets review of all pending tickets.
- Additional Job Description
- Site Hardening testing.
- Validating these controls like printer permissions, AD Users & computers permissions for restriction of c: drive permission, saving rights, software installation rights & software deployment on desktops.
- Validation & updation of images & documents on Tivoli servers to ensure all images are updated with latest patches, customer software, Service Packs, etc.
- Measure & support b/w consumption of accounts and monthly reporting.
- Validation of Client Asset/Software with the client and ensuring all these assets are a part of the inventory.
- Updating Daily/Monthly/Quarterly/Half Yearly/Yearly Health Checklist.
- Managing Local DNS /DHCP/File server/Tivoli server for service delivery location as day-to-day operation to support Business.
- Achieving and Maintaining high IT VOC scores. Action planning for identified áreas.
- Rotational Shifts, willing to work predominantly in night shifts, 24/7 environment
- Analyst, IT Operations
- Job Description Summary:- The Analyst, in IT Operations, provides end-user support across the organization’s desktop, network, telephony, and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail, and problem-solving capabilities. This position also regularly exercises discretion and judgment to determine priorities, and appropriate action plans and is accountable from end to end to insure the on-premises network is up and running correctly.
- Key Duties and Responsibilities
- Active participation in Incident Management. In case of Sev1 incidents, validate from the production floor all the artifacts and extract details like Ping/Trace Route and initiate a troubleshooting session with all platforms to isolate the problem.
- Ensure completion/addition/modification of Backup is managed & monitored daily. Managing Tape inventory for Concentrix & Customer owned Tapes and moving them weekly to off-site locations. Catering to the restoration of data on requests received from Businesses.
- Supporting new Transitions on Image & Desktops Readiness.
- Ensuring all PCI, and HIPPA accounts are IT security compliant as per PCI, HIPPA, etc. guidelines.
- All security controls are implemented starting from Active Directory group policy deployment on all production desktops.
- BCP test for IT infrastructure, links/firewalls specific to all accounts. Performing failover tests for Firewall, Network, Servers AD/DNS/DHCP services, and PA & BA switch testing to ensure we are compliant with BCP guidelines and contractual obligations to the customer.
- Ensuring compliance & security for the site. Maintaining system compliance & audits as per COPC, ISO 27001, etc. standards & ensure 100% contract compliance.
- L2 support for all network, server & voice infrastructure for CNX and client-owned equipment as applicable.
- SSAE activity.
- PGP Desktops Validation, OU Users Policy Validation & Computer OU Policy validation.
- Tickets review of all pending tickets.
- Additional Job Description
- Site Hardening testing.
- Validating these controls like printer permissions, AD Users & computers permissions for restriction of c: drive permission, saving rights, software installation rights & software deployment on desktops.
- Validation & updation of images & documents on Tivoli servers to ensure all images are updated with latest patches, customer software, Service Packs, etc.
- Measure & support b/w consumption of accounts and monthly reporting.
- Validation of Client Asset/Software with the client and ensuring all these assets are a part of the inventory.
- Updating Daily/Monthly/Quarterly/Half Yearly/Yearly Health Checklist.
- Managing Local DNS /DHCP/File server/Tivoli server for service delivery location as day-to-day operation to support Business.
- Achieving and Maintaining high IT VOC scores. Action planning for identified áreas.Rotational Shifts, willing to work predominantly in night shifts, 24/7 environment
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