DELL Recruitment Drive 2021 | Software Engineer

Dell Freshers Recruitment 2021 | Software Engineer
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Dell Recruitment Drive 2021 | Software Engineer | BE/ B.Tech – Fresher Jobs 2021 | Bangalore

Dell Recruitment Drive 2021 : Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Join us as a Support Technician on our Client Managed Services team in Gurgaon to do the best work of your career and make a profound social impact.

For more such off-campus drives, Latest Job Notification, internships, and free courses with certifications be updated on our website.

Job TitleSoftware Engineer
DescriptionDell is hiring software engineer fresher candidates of BE/ for the Banglore Location.
Work LocationBanglore – INDIA
Employment TypeFULL TIME

Dell Recruitment Drive 2021 Eligibility Criteria :

Qualifications: BE/B.Tech

Industry Type: IT-Software, Software Services
Functional Area: Product-Services Services Global-Services
Employment Type: Full Time, Permanent

Role & Responsibilities:

  • Responsible for providing telephone support for customers on operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for EWS, Total solutions, YTT and In warranty extension sales.
  • Performs work in accordance to standardized policies and procedures
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Candidate requirement:

  • Minimum Graduates in any stream. (10+2+3)
  • Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
  • Should be willing to work in shifts in a 24 x7 work environment
  • Fluent communication in English and Hindi
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers
  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Technical Qualification

How to Apply for Dell Recruitment 2021?

Interested candidates apply through the below link. Apply before the link expire

Apply Here : Click Here

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