Dell Recruitment Drive 2021 | Software Engineer | BE/ B.Tech – Fresher Jobs 2021 | Bangalore
Dell Recruitment Drive 2021 : Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
Join us as a Support Technician on our Client Managed Services team in Gurgaon to do the best work of your career and make a profound social impact.
For more such off-campus drives, Latest Job Notification, internships, and free courses with certifications be updated on our website. https://mechomotive.com/
|Job Title||Software Engineer|
|Description||Dell is hiring software engineer fresher candidates of BE/B.tech for the Banglore Location.|
|Work Location||Banglore – INDIA|
|Employment Type||FULL TIME|
Dell Recruitment Drive 2021 Eligibility Criteria :
Industry Type: IT-Software, Software Services
Functional Area: Product-Services Services Global-Services
Employment Type: Full Time, Permanent
Role & Responsibilities:
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT and In warranty extension sales.
- Performs work in accordance to standardized policies and procedures
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
- Responsible for customer satisfaction through effective handling of customer problems
- Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
- Minimum Graduates in any stream. (10+2+3)
- Undergraduates with at least 12 months of international call center / 24 months of domestic call center or any other work experience – full time experience.
- Should be willing to work in shifts in a 24 x7 work environment
- Fluent communication in English and Hindi
- Excellent telephone soft skills & thorough telephone functional skills
- Ability to handle stressful situations.
- Ability to deal professionally with irate customers
- Good Knowledge of PC Hardware/Software for desktop & portable systems
- Any relevant Certification/Technical Qualification
How to Apply for Dell Recruitment 2021?
Interested candidates apply through the below link. Apply before the link expire
Apply Here : Click Here
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