HireRight Off Campus Drive 2023
Company Name:- HireRight
HireRight Off Campus Drive 2023:- The company is hiring candidates who have completed Any Degree to be eligible for the position of Researcher. For more such off-campus drives, internships, and free courses with certifications be updated on our website. https://mechomotive.com/
| Job Title | HireRight Off Campus Drive 2023 |
|---|---|
| Description | The Call Team Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and input the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work |
| Work Location | Bangalore, Karnataka – India |
| Employment Type | FULL TIME |
HireRight delivers global background checks, drug testing, and employment verification services through an innovative platform. We want all of our clients to grow successfully and efficiently – no matter their size or location. We do this by offering a comprehensive screening solution that can be tailored to the unique needs of any organization, giving enterprises peace of mind about their people and processes. Our platform is easy to use and can be integrated with existing HR systems.
Job Details for HireRight Off Campus Drive 2023
- Job role:- Researcher
- Qualification:- Any Degree
- Job Location:- Bengaluru
- Batch:- 2021/2022/2023
- Experience Needed:– 0-1 year
- Salary:- As per norms
- Vacancy:- Various
- Apply Mode:- Online
Job Description for HireRight Off Campus Drive 2023
The Call Team Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers are verifying information provided by Candidates and input the outcome of their work into a Client facing report. Researchers are following processes in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work. This role covers entry-level and more experienced Researchers, as well as Verifications conducted in English, as well as other languages (as required).
Responsibilities
- Ensures that duties are carried out professionally and in line with the priority to help candidates get hired
- Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process is completed in a timely manner
- Communicates with candidates, with tact and diplomacy, to obtain missing information or to clarify details as quickly as possible
- Maintains regular contact and supports candidates to assist them throughout the screening process where necessary
- Collaborates with other teams to keep clients informed of issues throughout the screening process
- Reviews and maintains a good understanding of service level agreements and performs work in accordance with client requirements
- Implements changes to processes as directed following changes to service level agreements
- Maintains accurate and up-to-date records of actions taken in the background screening process
- Produces reports for clients that are accurate and representative of the full facts and in line with the accepted standards
- Maintains a standard of work that meets the department’s quality and productivity targets
- Conducts phone calls in a manner that is professional and reflects the overall ‘helping people to get hired’ philosophy
- Assists team members and works as part of the team to ensure customer expectations are met
- Provide timely follow-up and follow-through on all requests, reports, and escalations
- Maintain a “Continuous Improvement” state of mind and helps to suggest and implement changes
- Be open to cross-training in other functions outside of the immediate scope of responsibility
- May assist with mentoring, training, and coaching new team members within the immediate team
- More specifically, Researchers will be ensuring a First-class Customer and Candidate experience by verifying education and employment components of the screening package utilizing available resources such as telephone, email, internet, etc
Skills Required for HireRight Off Campus Drive 2023
- Ability to communicate in written and verbal English with fluency and politely
- Computer literate with specific experience in using shopping mode Microsoft Office and email proficiently
- Ability to review details quickly and methodically
- Confident with telephone communications, including chasing for information whilst maintaining good client/candidate relations but robustly to be able to close tasks off
- Previous customer service experience preferred
Apply Now:- Click Here
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