Company Name: Hewlett Packard Enterprise
Hewlett Packard Enterprise is hiring candidates who have completed BE/B.Tech who are eligible for Technical Consultant. For more such off-campus drives, internships, and free courses with certifications be updated on our website-https://mechomotive.com/
|Job Title||HPE Off Campus Drive 2022|
|Description||Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems. Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical)|
|Work Location||Bangalore – India|
|Employment Type||FULL TIME|
HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012.
HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents. Hewlett Packard Enterprise is an industry-leading technology company that enables customers to go further, faster.
Job Details for HP Enterprise Recruitment Drive 2022
- Job role:- Technical Consultant
- Qualification:- BE/B.Tech
- Batch:- 2021/2022
- Job Location:- Bengaluru, Pune
- Salary: Best In Industry
- Experience:- 0 – 1 Year
- Apply Mode:- Online
- Vacancy:- Various
Job Description for HP Enterprise Recruitment 2022
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Resolve incoming internal or external businesses and end users’ problems via telephone and e-support.
- Articulate both in writing and verbally case summary, and resolution and add to Knowledge Management System (KMS).
- Proactively assist customers to avoid or reduce problem occurrence.
- Represent the company in a face-to-face customer location visit, industry conference/trade show, vendor meeting, etc.
- Engages team members for support as required to ensure internal or external business and end-user SLA demands are met.
- Begin to partner with and assist the Sales Pursuit team
Skills Required for HP Enterprise Recruitment 2022
- High School: completion of post-primary level education prior to University study. Typically certified by a diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
- 0-1 year of experience in relevant technologies and customer environments.
- Relevant industry qualification where applicable.
Knowledge and Skills:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem-solving skills.
- Software and hardware knowledge of computing, storage, and peripheral devices.
- Advanced proficiency with case management databases and tools.
- Superior customer service skills.
- Phone and remote support experience. E-support experience
Apply Now:- Click Here
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