Infosys Walk-in Drive 2022 | Freshers Must Apply | B.E/B.Tech/Any Degree | 6-10 December 2022
Infosys Walk-in Drive 2022 | Freshers Must Apply – Infosys scheduled to hire Service desk and Customer Service for B.E/ B.Tech/ Any Degree graduates at Bangalore, Pune. The detailed eligibility criteria and venue details are given below.
| Job Title | Infosys Walk-in Drive 2022 | Freshers Must Apply |
|---|---|
| Description | B.E/B.Tech/Any Degree |
| Work Location | Pune – IN |
| Employment Type | FULL TIME |
| Job Role | Service desk and Customer Service |
| Qualification | B.E/B.Tech/Any Degree |
| Experience | 0-4 Years |
| Salary | Best in Industry |
| Job Location | Bangalore & Pune |
| Venue Location | Bangalore,Nagpur |
| Venue Date | 6-10 December 2022 |
Detailed Eligibility :
Title :Service desk and Customer Service
Job Location: Bangalore or Pune
JD1 : Customer Service
Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Communication scale – CEFR :: B1, C1, C2
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer’s time
Good time management, ensuring all contacts with customers add value
Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune
JD2 : Service Desk
Job Description:
Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
Excellent communication skills – CEFR :: B1, C1, C2.
Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
Knowledge of Incident Management lifecycle.
Aware of current role SLA and Metrics handled.
Talents should be based out of Bangalore or Pune.
Work from Office is mandatory, No option of hybrid and WFH.
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
How to Apply for Infosys Walk-in Drive 2022 | Freshers Must Apply ?
All interested and eligible candidates can register their profile in online and attend this walk-in drive at the following venue on given dates.
To Register: Click here
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