Infosys Walk-in Drive 2022 | Freshers Must Apply

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Source: https://www.infosys.com/

Infosys Walk-in Drive 2022 | Freshers Must Apply | B.E/B.Tech/Any Degree | 6-10 December 2022

Infosys Walk-in Drive 2022 | Freshers Must Apply  – Infosys scheduled to hire Service desk and Customer Service for B.E/ B.Tech/ Any Degree graduates at Bangalore, Pune. The detailed eligibility criteria and venue details are given below.

Job TitleInfosys Walk-in Drive 2022 | Freshers Must Apply
DescriptionB.E/B.Tech/Any Degree
Work LocationPune – IN
Employment TypeFULL TIME
Job RoleService desk and Customer Service
QualificationB.E/B.Tech/Any Degree
Experience0-4 Years
SalaryBest in Industry
Job LocationBangalore & Pune
Venue LocationBangalore,Nagpur
Venue Date6-10 December 2022

Detailed Eligibility :

Title :Service desk and Customer Service

Job Location: Bangalore or Pune

JD1 : Customer Service

Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.

Excellent communication skills to attend/resolve client issues on calls/chat/mail.

Communication scale – CEFR :: B1, C1, C2

Open to work in 24*7 and work from office environment

Analytical problem solvers who will understand issues and to resolve customer issues

Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently

Being proactive and show the utmost respect for customer’s time

Good time management, ensuring all contacts with customers add value

Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune

JD2 : Service Desk

Job Description:

Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.

Excellent communication skills – CEFR :: B1, C1, C2.

Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS

Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.

Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.

Knowledge of Incident Management lifecycle.

Aware of current role SLA and Metrics handled.

Talents should be based out of Bangalore or Pune.

Work from Office is mandatory, No option of hybrid and WFH.

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

How to Apply for Infosys Walk-in Drive 2022 | Freshers Must Apply ?

All interested and eligible candidates can register their profile in online and  attend this walk-in drive at the following venue on given dates.

To Register: Click here

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