LimeChat Careers 2023 | Freshers must apply: Hiring Tech Support Engineer

LimeChat Careers 2023 | Freshers must apply: hiring freshers for the role of Tech Support Engineer. Candidates with Bachelor’s/Master’s Degree are eligibile to apply. The detailed eligibility and application process are given in below.

Details About LimeChat Careers 2023 | Freshers must apply:

Company Website: www.limechat.ai

Job Role: Tech Support Engineer

Qualification: Bachelor’s/Master’s Degree

Experience: Fresher

Batch: Any Batch

Salary: Starting from 5 lakhs/year + bonus

Job Location: Bangalore Office

Last Date: Starting Jan 2024

Responsibilities for LimeChat Careers 2023 | Freshers must apply:

Handle calls from customers and provide them with a solution to their queries.

Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.

Own getting a resolution for issues & coordinate with other teams to resolve problem

Become an expert in Limechat’s product and educate customers on the use and benefits of our product

Efficiently set goals and work on them so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Should be able to handle day to day tickets

Collaborate closely with other teams to ensure an exceptional customer experience and take care of any customer issues

Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development

Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes

Requirements for LimeChat Careers 2023 | Freshers must apply:

Possess strong phone, written, and verbal communication skills

Confident, high energy, self-motivated, and a true team player

Demonstrated ability and desire to work and excel in a fast-paced environment

Excellent multitasking and project management skills

A startup mentality with a bias to action

Enjoy talking about technical concepts, have a great data-driven & process-oriented approach

Understanding of Internet and web applications with a desire to learn new technologies

Quick learner with execution orientation who is outcome-focused.

Excited by working with a product that is constantly evolving.

Well-organised, with high attention to detail and the ability to prioritise

Experience of working on a Ticketing Tool (good to have)

Should be able to handle SQL queries (good to have)

Experience with Network logs (good to have)

Benefits of LimeChat Careers 2023 | Freshers must apply

Re-location Allowance (We make your shift to Bangalore easy)

Wellness Allowance (Gym, Yoga, Spa, Meditation, etc.)

UpSkilling Allowance & Subscriptions (Udemy, Medium, etc.)

Work Laptop

How to Apply For LimeChat Careers 2023 | Freshers must apply?

All interested and eligible candidates can apply for LimeChat Careers 2023 online by the following link as soon as possible.

Apply Link:  Click here

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