Company Name: MedPlus
MedPlus is hiring candidates who have completed Any Degree who are eligible for the Customer Care Associate. For more such off-campus drives, internships, and free courses with certifications be updated on our website. https://mechomotive.com/
| Job Title | MedPlus Off Campus Drive 2022 |
|---|---|
| Description | Answering the customer queries professionally by following the set standards & call ethics and providing all the required information & solutions for the problems that they are facing with purchased products or services. Route the customer’s calls to the appropriate departments for further assistance and escalate the important calls where the customer’s query needs senior assistance. Entering the call and customer information in the appropriate forms and databases & preparing the call logs by capturing all the important information about the attended call. Marinating call reports and following up with the customers whenever required to assist them further with call center products and services. Attend inbound & outbound calls to assist customers with specific queries and also help build customers’ interest in products and services that are offered by the organization. Revising the process and keeping themselves up to date with any new changes in process and ensuring FTR. Customer calls are to be followed up with clerical jobs including updating records, checking issues status with various departments. |
| Work Location | Hyderabad – India |
| Employment Type | FULL TIME |
The first MedPlus pharmacy store opened in February 2006 in Hyderabad and over the last decade has grown into the second-largest pharmacy retail chain in the country with over 1500+ pharmacies throughout India. Medplus today serves over 3,50,000 customers daily and employs over 10,000 people.
Our online pharmacy & general store, MedPlusMart.com, launched in 2015 has quickly grown to become the biggest e-Pharmacy in the country today.
Job Details for MedPlus Off Campus Drive 2022
- Job role:- Customer Care Associate
- Qualification:- Any Degree
- Job Location:- Hyderabad
- Experience:- 0 – 1 Years
- Salary:- As Per Company Standards
- Vacancy:- Various
- Apply Mode:- Online
Job Description For MedPlus Off Campus Drive 2022
- Answering to the customer queries professionally by following the set standards & call ethics and provide all the required information & solutions for the problems that they are facing with purchased products or services.
- Route the customer’s calls to the appropriate departments for further assistance and escalate the important calls where the customer’s query needs senior assistance.
- Entering the call and customer information in the appropriate forms and databases & prepare the call logs by capturing all the important information about the attended call.
- Marinating call reports and following up the customers whenever required to assist them further with call centre products and services.
- Attend to inbound & outbound calls to assist customers with specific queries and also help building customers interest in products and services that are offered by the organization.
- Revising the process and keeping themselves upto date with any new changes in process and ensure FTR.
- Customer calls are to be followed up with clerical jobs including updating records, checking issues status with various departments.
- Must ensure customer satisfaction both for internal and external customers.
- Must possess a good understanding capability for interpreting customers needs and also provide solutions to customers within companies policies.
- Use effective approach for handling telephone tasks such as unintentional disconnections, interruptions and so on.
- Exhibit the right attitude when answering calls and always maintain patience to achieve good customer satisfaction.
- Maintain punctuality, shift adherence & maintain high work ethics in office.
Selection Process For MedPlus Off Campus Drive 2022
- Date of Written Test is 7-Dec-21.
- Based on the applications received, candidates will be shortlisted for the written test and they will be informed via email/sms latest by 4-Dec-21.
- Shortlisted candidates based on the performance in the exam will need to attend for the final personal interview round, on the same day of examination. The details will be announced at the Exam Venue.
- Written test will comprise of Multiple choice questions covering Quantitative aptitude, logical Reasoning and Reading comprehension.
- Written test will be conducted at Hyderabad. Candidates must bring along any govt photo id proof (Aadhaar / Passport / PAN/ Driving license etc).
- Based on the performance in the exam, shortlisted candidates will be called for final personal interview round at Hyderabad Location. The related details will be shared via email/sms.
- We will not be able to send individual regret emails to candidates who were not shortlisted or not selected.
- Finally selected candidates will undergo 2 months fully-paid training followed by an evaluation process & successful candidates will be awarded completion certificates
Apply Now:- Click Here
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