Company Name: Natwest Group
Natwest Group is hiring candidates who have completed B.Com, B.A., B.B.A, BCA, or B.Sc who are eligible for the position of Customer Service & Operations Analyst. For more such off-campus drives, internships, and free courses with certifications be updated on our website-https://mechomotive.com/
| Job Title | Natwest Group Off Campus Drive 2022 |
|---|---|
| Description | In this key role, you’ll be providing crucial support to customers and colleagues in our contact centers. You’ll be responding to and investigating queries, providing support on business processes, policies, and procedures, and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency |
| Work Location | Delhi – India |
| Employment Type | FULL TIME |
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in the enterprise, learning, and climate. As one of the leading supporters of UK business, we’re prioritizing enterprise as a force of change.
We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever-changing and increasingly digital.
Job Details for Natwest Group Off Campus Drive 2022
- Job role:- Customer Service & Operations Analyst
- Qualification:- B.Com, B.A., B.B.A,BCA or B.Sc
- Job Location:- Delhi
- Batch:- 2020/2021/2022
- Salary: Best In Industry
- Experience:- 0 – 2 Years
- Apply Mode:- Online
- Vacancy:- Various
Job Description For Natwest Group Off Campus Drive 2022
In this key role, you’ll be providing crucial support to customers and colleagues in our contact centers. You’ll be responding to and investigating queries, providing support on business processes, policies, and procedures, and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency.
You’ll also be:
- We’re looking for recent graduates (Fresher in the fields of B.Com, B.A., B.B.A, BCA, or B.Sc (2020, 2021, or 2022 Pass outs Only) who’re comfortable working in round-the-clock rotational shifts.
- Identifying barriers to performance and coordinating improvements to enhance our efficiency
- Working closely with operational centers, providing coaching and support to increase efficiency and knowledge
- Keeping accurate records of day-to-day operations, logging incidents, and identifying trends
- Reviewing manual or ineffective processes which could be automated or enhanced
- Maintaining a focus on improving our customer service and experiences
Skills Required For Natwest Group Off Campus Drive 2022
To be successful in this role, you’ll need to have excellent planning and organizational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
You’ll also need:
- Experience of analyzing and using performance data
- The ability to convey information in a simple and understandable way
- An understanding of contact center operations and performance metrics
- Microsoft Office skills, including PowerPoint, Excel, and Word
Apply Now- Click Here
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