Poshmark Off Campus Drive 2022

Poshmark
Source: www.poshmark.com

Company Name: Poshmark

Poshmark is hiring candidates who have completed Any Degree and are eligible for the position of Community Associate. For more such off-campus drives, internships, and free courses with certifications be updated on our website. https://mechomotive.com/

Job TitlePoshmark Off Campus Drive 2022
DescriptionAs a Community Associate, you are responsible for resolving order disputes and facilitating returns in a timely manner. This is a fundamental role on the Poshmark team, as the resolutions that are initiated by you directly affect the buyer and seller experience on the platform. You will tackle high volumes of complex buyer and seller disputes, with the goal of creating a fair and simple experience for users
Work LocationChennai, Tamil Nadu – India
Employment TypeFULL TIME

Poshmark is a leading social marketplace for new and secondhand styles for women, men, kids, pets, homes, and more. By combining the human connection of physical shopping with the scale, ease, and selection benefits of e-commerce, Poshmark makes buying and selling simple, social, and sustainable.

Its community of more than 80 million registered users across the U.S., Canada, Australia, and India, is driving the future of commerce while promoting more sustainable consumption.

Job Details for Poshmark Off Campus Drive 2022

  • Job role:- Community Associate
  • Qualification:- Any Degree
  • Batch:- 2020/2021/2022
  • Job Location:- Chennai
  • Experience:- 0 – 2 Years
  • Stipend:- As per norms
  • Vacancy:- Various
  • Apply Mode:- Online

Job Description for Poshmark Off Campus Drive 2022

As a Community Associate, you are responsible for resolving order disputes and facilitating returns in a timely manner.  This is a fundamental role on the Poshmark team, as the resolutions that are initiated by you directly affect the buyer and seller experience on the platform.  You will tackle high volumes of complex buyer and seller disputes, with the goal of creating a fair and simple experience for users.

Responsibilities:

  • Review dispute cases filed by buyers
  • Respond to user support requests regarding dispute cases accurately and rapidly through email
  • Investigate all aspects of an order to assist in determining a resolution
  • Execute decisions to fairly resolve disputes following Poshmark’s return policies
  • Become familiar with top fashion brands and designers
  • Educate users on Poshmark return policies and guidelines
  • Gain knowledge of the Poshmark community
  • Engage with Poshmark users in a friendly, helpful, and patient manner via email
  • Help with side projects and administrative support as needed

Skills Required For Poshmark Off Campus Drive 2022

  • At least 0 – 2 years of customer service experience preferred
  • Passionate about community and customer service
  • Excellent verbal and written communication skills
  • Flawless attention to detail and great organizational skills
  • A positive attitude with the ability to turn a negative into a positive
  • Believes that helping users is crucial to the growth and success of the company
  • Knowledge and/or background working with designer fashion brands a plus

Interview Process for Poshmark Off Campus Drive 2022

  • Written Test
  • Technical Test
  • HR Round

Apply Now:- Click Here

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