Company Name: Replicon
Replicon is hiring candidates who have completed BE/B.Tech/B.Sc/BCA, and are eligible for the Product Support Associate. For more such off-campus drives, internships, and free courses with certifications be updated on our website. http://mechomotive.com/
| Job Title | Replicon Off Campus Drive 2022 |
|---|---|
| Description | The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Salesforce and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing. The application support specialist in Replicon is not only a Support professional but also a researcher, a tester, and a consultant to both customers and product management. In this role, you will be working with customers from all over the world including countries like Nigeria, South Africa, and Antarctica resolving Level 1 customer issues, escalating critical issues to the Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon |
| Work Location | Bangalore – India |
| Employment Type | FULL TIME |
Replicon was co-founded in 1996 by Raj Narayanaswamy and Lakshmi Raj in Calgary, Canada. The company expanded its presence globally over the years & has set up major offices in Silicon Valley, India, UK & Australia
Replicon, Inc. is a software company providing cloud time tracking applications including timesheet and expense management software, using SaaS, for automating employee time tracking, project time tracking, expense tracking, and resource scheduling.
Job Details for Replicon Off Campus Drive 2022
- Job role:- Product Support Associate
- Qualification:- BE/B.Tech/B.Sc/BCA
- Interview Location: Virtual (Online)
- Job Location:- Bangalore, Karnataka
- Experience:- Freshers
- Apply Mode:– Online
- Vacancy:- Various
Eligibility Criteria for Replicon Off Campus Drive 2022
BE / B.TECH (All Branches Except Computer Science and IT Are eligible); BCA/BSC and Undergraduates can apply for the role
Job Description For Replicon Off Campus Drive 2022
- The Product Support Associate will be part of the Customer Support and Services team which uses, top-of-the-line CRM tools like Salesforce and other applications like Go-To-Assist / Go-To-Meeting for remote desktop sharing.
- The application support specialist in Replicon is not only a Support professional but also a researcher, a tester, and a consultant to both customers and product management.
- In this role, you will be working with customers from all over the world including countries like Nigeria, South Africa, and Antarctica resolving Level 1 customer issues, escalating critical issues to the Tier 2 team, reaching solutions that are mutually beneficial to customers and Replicon.
Job Responsibilities For Replicon Off Campus Drive 2022
- Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
- Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
- Solid understanding of products limits and suggesting ways of improving the product.
Selection Process:
- Online Test
- Technical Interview
- HR Interview
Skills Required For Replicon Off Campus Drive 2022
- Any Bachelor’s Degree
- At least 6 months to 3 years of experience in software application support and/or infrastructure support
- Should have good knowledge in Trouble shooting preferably IT application support.
- Excellent written and oral communication skills
- Demonstrated superior customer service skills
- Ability to adapt to new technology and work on the same.
- Open to work in a 24/7 support environment
Apply Now: Click Here
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