Zycus Off-Campus Drive 2021
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Zycus was founded in 1998 by Aatish Dedhia to challenge normative procurement practices for more advanced solutions helping global businesses game up their delivery and market presence. His vision led Zycus to a global clientele starting with GE, Coco-Cola, Porsche, Emirates, and now 300 other global customers spanning across 20 countries. Playing in key markets of North America, APAC, & Europe, Zycus has established 21 years of unquestionable reputation in providing unique and innovative, AI-powered Source-to-Pay and Procure-to-Pay suites across verticals like manufacturing, automotive, banking and finance, oil and gas, food processing, electronics, telecommunications, chemicals, health and pharma, education, and more.
| Job Title | Technical Support Executive |
|---|---|
| Description | BE/B.Tech – CSE,IT,ECE |
| Work Location | Bangalore – India |
| Employment Type | FULL TIME |
Eligibility
- Educational Qualification: BE/B.Tech – CSE,IT,ECE
- 60% or 6.5 GPA and above throughout without any running backlogs
- 2020/2021 graduates
Job Description For Zycus Jobs 2021 :
- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- working capability with customers and internal stakeholders.
- participating and facilitating testing including User Acceptance Testing.
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
Skills Required For Zycus Jobs 2021 :
- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel
- Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage
Apply Now: Click Here(Job Link)
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