HackeRam hacakthon
HackeRam hacakthon

The Freshworks Refresh App Challenge

The Freshworks Refresh App challenge provides a unique opportunity to build innovative applications on the Freshworks platform and help businesses thrive in the CX and IT world.

From newbie developers to experts, everyone is welcome to participate from September 30 to November 7 and stand a chance to win USD 38,000 spread across the best in categories. Now is the best time to make your app idea a reality! It will be an amazing six weeks with code, fun, and lots of Prizes.

The Freshworks’ Refresh App Challenge allows you to look at yourself as entrepreneurs while imagining a solution you can build for customers and employee-facing teams with our developer platform! 

Dates and Timing for Freshworks Refresh App challenge

Submission Period: Sunday, September 30, 2021 (4:00 pm IST) – Sunday, November 7, 2021 (9:00 pm IST) (“Submission Period”).

Judging Period: Monday, November 8, 2021 (9:00 am IST) – Thursday, November 11, 2021 (5:00 pm IST) (“Judging Period”).

Winners Announced: On or around Friday, November 12, 2021 (12:00 pm IST).

ELIGIBITY for Freshworks Refresh App challenge:

The Hackathon IS open to: 

  1. Individuals who are at least the age of majority where they reside as of the time of entry (“Eligible Individuals”);
  2. Teams of Eligible Individuals (“Teams”); and
  3. Organizations (including corporations, not-for-profit corporations and other nonprofit organizations, limited liability companies, partnerships, and other legal entities) that exist and have been organized or incorporated at the time of entry.


Nov 7, 2021 @ 12:00pm IST

You can build apps along the following tracks:

Delivering a WOW with Customer Experience

Walk in the shoes of a Customer Support Agent or Customer Success teams, and imagine solutions that power collaboration, improve productivity, and help deliver a top-notch customer experience for instance!

also Enabling delightful IT Service Management

lastly, point to keep in mind is Walk in the shoes of your friendly, neighborhood IT team, and empower them with Automation, or help them organize better or be proactive to absolutely delight their users.

WHY YOU SHOULD PARTICIPATE in Freshworks Refresh App challenge ?

firstly, You can structure your deliberate practice routine around it

secondly, It will prepare you well for technical interviews

al last, You’ll get used to working on a challenging problem


$38,000 in prizes

 Wow Customer Experience: First Prize

firstly Any project built for Freshdesk

 Wow Customer Experience: Second Prize

secondly, Any project built for Freshdesk

 Wow Customer Experience: Third Prize

at last, Any project built for Freshdesk

 Delightful ITSM: First Prize

firstly, Any project built for Freshservice

 Delightful ITSM: Second Prize

secondly, Any project built for Freshservice

 Delightful ITSM: Third Prize

lastly, Any project built for Freshservice

 Innovative Leap of Faith

Top-ranked eligible app with the highest score on innovation

 Entrepreneurs (50)

All eligible submissions from the App Review from App Management portal

– $200 each (Schwag box + cash)

 Bold Engineering

Top-ranked eligible app with the highest technical score

 Feedback Loopers (8)

All eligible teams who provide valuable feedback as Friction Logs

 Primal Learners (2)

Top-ranked eligible apps from teams that introduced themselves to Freshworks during the App Challenge

 Early Birds (10)

The first 10 eligible submissions made on or before November 3th, 2021


firstly, Submission should be web app built using the Freshworks Developer platform

secondly,App ID to begin submission on Devpost

thirdly , Applicable hosts for the apps should be Freshdesk / Freshservice only.

Check out the criteria, requirements, and process in detail now

TO KNOW MORE about the Freshworks Refresh App challenge VISIT SITE