Wipro Off Campus Drive 2023
Company Name: Wipro Ltd
Wipro Off Campus Drive 2023:- The company is hiring candidates who have completed BE/B.Tech who are eligible for the position of System Engineer. For more such off-campus drives, internships, and free courses with certifications be updated on our website-https://mechomotive.com/
| Job Title | Wipro Off Campus Drive 2023 |
|---|---|
| Description | Excellent communication skills, Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support |
| Work Location | Hyderabad – India |
| Employment Type | FULL TIME |
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region. Part of us, the $6.98 billion conglomerate and global leader in technology-enabled solutions, the company leverages the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
The company is globally recognized for its innovative approach to delivering business value and its commitment to sustainability. The company champions optimized the utilization of natural resources, capital, and talent.
Job Details for Wipro Off Campus Drive 2023
- Job role:- System Engineer
- Qualification:- BE/B.Tech
- Batch:- 2021/2022/2023
- Job Location:- Hyderabad
- Salary:- Best in Industry
- Apply Mode:- Online
- Vacancy:- Various
Job Description for Wipro Off Campus Drive 2023
- Excellent communication skills
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, and Citrix. VDI, VPN, Security App, etc. over Remote Support
- Answer incoming calls and respond to customers’ emails in a timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solutions to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains that can best support the user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports
Skills Required For Wipro Off Campus Drive 2023
- Good communication Skills and Verbal Skills
- Good teamwork
- Problem-solving
- Initiative and enterprise
- Planning and organizing
- Self-management
- Quick learning Skills
- Good technology Subjects
Apply Now:- Click Here
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